At Clouds Crafters, we want you to be satisfied with your purchases. If you need to return a
product, please follow these guidelines
- Eligible Return Products
- Products must be in their original, unused condition and in their original packaging.
- A receipt or proof of purchase is required to process the return.
- Some products, such as opened liquids or consumables, may not be eligible for
return due to health and safety reasons.
- Return Process
- Contact our customer service within 30 days of receiving the product
to initiate the return process. - We will provide you with instructions on how to return the product and receive a
refund or credit.
- Refunds
- Refunds will be processed after receiving and verifying the returned product.
- Refunds will be issued via the same payment method used for the original purchase,
unless otherwise agreed.
- Shipping Costs
- Original shipping costs are non-refundable unless the return is the result of an error
on Clouds Crafters’ part.
For more details about our return policy, please refer to our terms and conditions on
Cloudscrafters.com.